Refund policy
RETURNS AND REFUNDS
All sales are final. We do not offer refunds, returns, or exchanges except in cases of verified manufacturing defects.
A manufacturing defect is defined as a fault in the product’s materials or workmanship that is present at the time of delivery (e.g., stitching failure, fabric defects, or structural flaws).
The following are NOT considered manufacturing defects:
- Normal wear and tear
- Damage caused by improper use, washing, or care
- Incorrect sizing or fit
- Minor variations in color, design, or finish
To request a refund or replacement for a manufacturing defect, you must:
- Contact us within [X] days of receiving the product
- Provide clear photo or video evidence of the defect
- Provide proof of purchase
We reserve the sole right to determine whether a defect qualifies as a manufacturing defect.
If approved, we will, at our sole discretion:
- Replace the item, or
- Issue a refund to the original payment method
We are not responsible for return shipping costs unless required by applicable law.